tag:spireairsafe.statuspage.io,2005:/historySpire Aviation Status - Incident History2024-03-26T23:57:11ZSpire Aviationtag:spireairsafe.statuspage.io,2005:Incident/201914202024-03-08T08:21:53Z2024-03-08T09:41:15ZReduced volume of terrestrial data<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>08:21</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>08:21</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and the volume is recovering.<br /><br />Our engineering team is monitoring the results.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>07:00</var> UTC</small><br><strong>Investigating</strong> - We observe a lower volume of terrestrial messages from our provider since 07:00 UTC. Our engineering team is urgently working on a fix.<br /><br />Satellite messages have not been impacted at all by this issue. <br /><br />We apologize for any inconvenience this may have caused. We'll provide updates as soon they're available.</p>tag:spireairsafe.statuspage.io,2005:Incident/200462662024-02-21T18:00:00Z2024-02-22T09:42:36ZMajor latency in processing systems<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>18:00</var> UTC</small><br><strong>Resolved</strong> - Since around 2024-02-21 17:52 UTC, there has been an issue affecting our processing services. Our engineering team has urgently worked on a fix. And the issue was resolved around 20:12 UTC.<br /><br />Services including Tracking APIs, Flight Detection System, Flights API - Live Endpoint are affected by this outage.<br /><br />We apologize for any inconvenience this may have caused. We'll provide updates and backfills as soon they're available.</p>tag:spireairsafe.statuspage.io,2005:Incident/192485702023-11-30T12:46:04Z2023-11-30T12:46:04ZNo data on Tracking Stream API<p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>12:46</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>09:44</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented, and output levels should now return to normal.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>09:18</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix.<br /><br />A potential fix will result in duplicated messages.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>09:17</var> UTC</small><br><strong>Identified</strong> - The issue has been identified, we are working on a fix.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>09:06</var> UTC</small><br><strong>Investigating</strong> - There is no data flowing from Tracking Stream API, starting from approximately 08:41 UTC<br /><br />We are investigating the issue.</p>tag:spireairsafe.statuspage.io,2005:Incident/190335552023-11-08T09:00:52Z2023-11-08T09:00:52ZFlight Detection System - New Release v2.1.0<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>11:11</var> UTC</small><br><strong>Scheduled</strong> - During the scheduled window we will be releasing a new version of our Flight Detection System. Data Loss is not expected. Customers should be able to use the API seamlessly during the new release. No flights are expected to be effected by the release.</p>tag:spireairsafe.statuspage.io,2005:Incident/187675042023-10-12T18:43:18Z2023-10-12T18:43:18ZSatellite ADS-B Outage since 2023-10-12 14:52 UTC<p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>18:43</var> UTC</small><br><strong>Resolved</strong> - An issue was identified in the satellite on-ground data capture systems. Satellite ADS-B is available again since 17:55 UTC.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>14:52</var> UTC</small><br><strong>Investigating</strong> - Since around 2023-10-12 14:52 UTC, there has been an issue affecting satellite ADS-B messages making into our production services. Our engineering team is urgently working on a fix.<br /><br />Other message sources have not been impacted at all by this issue. <br /><br />We apologize for any inconvenience this may have caused. We'll provide updates as soon they're available.</p>tag:spireairsafe.statuspage.io,2005:Incident/185469912023-09-19T01:15:00Z2023-09-19T15:48:42ZAPIs were unaccessible for 15 minutes<p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>01:15</var> UTC</small><br><strong>Resolved</strong> - Our Tracking Stream, Tracking History, Flights Live, Flights History and Events Stream APIs were not accessible for 14 minutes starting between 2023-09-19 01:15:00 UTC and 2023-09-19 01:29:00 UTC.<br /><br />APIs did not accept new connections but existing connections continued consuming data and were not interrupted.</p>tag:spireairsafe.statuspage.io,2005:Incident/162919192023-03-01T09:31:04Z2023-03-01T09:31:04ZFlight Detection System - New Release<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>09:31</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>08:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>12:05</var> UTC</small><br><strong>Scheduled</strong> - During the scheduled window we will be releasing a new version of our Flight Detection System. Data Loss is not expected. Customers should be able to use the API seamlessly during the new release. Very low number of flights can be effected by the release.</p>tag:spireairsafe.statuspage.io,2005:Incident/160391992023-02-06T13:38:40Z2023-02-06T13:38:40ZPartial Performance Degradation in Tracking Stream API<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:38</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>09:52</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>09:29</var> UTC</small><br><strong>Investigating</strong> - We detected an issue with our Tracking Stream API. We are investigating the issue. We will update you as soon as we improve the situation.</p>tag:spireairsafe.statuspage.io,2005:Incident/152813362022-12-15T21:00:00Z2022-12-15T22:28:03ZMissing Terrestrial Data at 21:15 UTC on December 15<p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>21:00</var> UTC</small><br><strong>Resolved</strong> - From 21:15 UTC through 22:20 UTC our Tracking Stream API stopped producing Terrestrial Data. Similarly, our Tracking History API will not include Terrestrial data for the affected period. <br /><br />Satellite data was not affected.</p>tag:spireairsafe.statuspage.io,2005:Incident/126877062022-11-01T20:00:00Z2022-11-01T22:48:55ZMissing Terrestrial data at 20:08 UTC on 1 November<p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>20:00</var> UTC</small><br><strong>Resolved</strong> - From 20:08 UTC through 20:30 UTC our Tracking Stream API stopped producing Terrestrial Data. Similarly, our Tracking History API will not include Terrestrial data for the affected period. <br /><br />Satellite data was not affected.</p>tag:spireairsafe.statuspage.io,2005:Incident/123419152022-10-19T23:15:00Z2022-10-20T01:03:25ZDegraded throughput for Tracking Stream API<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>23:15</var> UTC</small><br><strong>Resolved</strong> - Between 23:15 UTC and 00:10 UTC on October 20 the Tracking Stream API streamed a reduced number of records. There was no data loss. All records delayed by the degraded throughput were streamed successfully once the degradation ended.</p>tag:spireairsafe.statuspage.io,2005:Incident/113589172022-10-05T07:37:27Z2022-10-05T07:37:27ZTracking History API New Release<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>07:37</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>07:25</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>08:56</var> UTC</small><br><strong>Scheduled</strong> - During the scheduled window we will be releasing a new version of our Tracking History API. Data Loss is not expected. All connections to the Tracking History API will be broken. Customers should be able to use the API again when this maintenance is completed.</p>tag:spireairsafe.statuspage.io,2005:Incident/111394882022-09-22T10:00:32Z2022-09-22T10:00:32ZTracking Stream API New Release<p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>09:49</var> UTC</small><br><strong>Scheduled</strong> - What are we doing?<br />During the scheduled window we will release a new version of our Tracking Stream API. New version is to improve connection quality for 4h delayed customers.<br /><br />Impact<br />All connections to the Tracking Stream API will be broken. Customers will be able to reconnect to the stream when the maintenance is completed, but any position tokens from before the maintenance period will not work. Position tokens after the maintenance window will work going forward.</p>tag:spireairsafe.statuspage.io,2005:Incident/110792532022-09-09T10:30:52Z2022-09-09T10:30:52ZTracking Stream API maintenance<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>10:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>08:12</var> UTC</small><br><strong>Scheduled</strong> - During the scheduled window we will be releasing a new version of our Tracking Stream API. Data Loss is not expected. All connections to the Tracking Stream API will be broken. Customers should be able to reconnect when this maintenance is completed.</p>tag:spireairsafe.statuspage.io,2005:Incident/110255622022-09-05T07:21:21Z2022-09-05T07:21:21ZTracking Stream New Release<p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>07:21</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>07:12</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>06:59</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>14:05</var> UTC</small><br><strong>Scheduled</strong> - During the scheduled window we will be releasing a new version of our Tracking Stream API. Data Loss is not expected. All connections to the Tracking Stream API will be broken. Customers should be able to reconnect when this maintenance is completed.</p>tag:spireairsafe.statuspage.io,2005:Incident/109005722022-08-24T17:00:42Z2022-08-24T17:00:42ZTracking Stream System Update<p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>17:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>13:56</var> UTC</small><br><strong>Scheduled</strong> - As a follow-up from the latest release, our team needs to perform a final system update. As a result, all connections to the Tracking Stream API will be broken. Customers should be able to reconnect when this maintenance is completed.</p>tag:spireairsafe.statuspage.io,2005:Incident/108846882022-08-24T07:23:25Z2022-08-24T07:23:25ZTracking Stream New Release<p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>07:23</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>07:20</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>07:15</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>16:14</var> UTC</small><br><strong>Scheduled</strong> - During the scheduled window we will be releasing a new version of our Tracking Stream API. Data Loss is not expected. All customers connection will be terminated but they can reconnect almost immediately.</p>tag:spireairsafe.statuspage.io,2005:Incident/107970412022-08-16T09:15:44Z2022-08-16T09:15:44ZTracking Stream and Tracking History Scheduled Maintenance<p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>09:15</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>13:30</var> UTC</small><br><strong>Scheduled</strong> - During the scheduled window we will be upgrading our Tracking Stream and Target History APIs infrastructure. Data Loss is not expected. The API endpoint should continue responding to requests correctly. It's unlikely that customers connection might be terminated but they can reconnect immediately.</p>tag:spireairsafe.statuspage.io,2005:Incident/108039832022-08-15T08:58:13Z2022-08-15T08:58:13ZSatellite Data Ingestion Pipeline Runtime Upgrade<p><small>Aug <var data-var='date'>15</var>, <var data-var='time'>08:58</var> UTC</small><br><strong>Completed</strong> - We did the upgrade smoothly and before schedule, no downtime reported.</p><p><small>Aug <var data-var='date'>11</var>, <var data-var='time'>10:42</var> UTC</small><br><strong>Scheduled</strong> - During the scheduled window we will be upgrading our runtime for satellite data pipeline. There will be 3-5 minute of downtime in ingestion pipelines. Data Loss is not expected. The API endpoint should continue responding to requests correctly.</p>tag:spireairsafe.statuspage.io,2005:Incident/106248932022-07-19T12:25:26Z2022-07-19T12:25:26ZTracking Stream Scheduled Maintenance<p><small>Jul <var data-var='date'>19</var>, <var data-var='time'>12:25</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>19</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>13:25</var> UTC</small><br><strong>Scheduled</strong> - During the scheduled window we will be upgrading our Tracking Stream API infrastructure. Data Loss is not expected. The API endpoint should continue responding to requests correctly. It's unlikely that customers connection might be terminated but they can reconnect immediately.</p>tag:spireairsafe.statuspage.io,2005:Incident/103559092022-06-20T05:48:25Z2022-06-20T05:52:40ZTerrestrial Data Outage in Tracking Stream API<p><small>Jun <var data-var='date'>20</var>, <var data-var='time'>05:48</var> UTC</small><br><strong>Resolved</strong> - Our terrestrial data receiver was timing out while trying to connect to the terrestrial TCP feed.<br />Around ~5:44am the connection was recovered and we start receiving Terrestrial data again.<br />Terrestrial Data Downtime Duration : ~3:50min</p><p><small>Jun <var data-var='date'>20</var>, <var data-var='time'>02:10</var> UTC</small><br><strong>Investigating</strong> - We are not receiving terrestrial data since 2am.<br />we are currently investigating.</p>tag:spireairsafe.statuspage.io,2005:Incident/100770452022-05-26T03:59:21Z2022-05-26T03:59:57ZService Outage in Tracking Stream API<p><small>May <var data-var='date'>26</var>, <var data-var='time'>03:59</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>26</var>, <var data-var='time'>03:59</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>May <var data-var='date'>26</var>, <var data-var='time'>03:58</var> UTC</small><br><strong>Investigating</strong> - The Targets stream API was unstable. We restarted it. The issue seems to be aws related we are investigating.<br />In the meantime the API is again up and running.<br />Downtime: ~05:20 am to ~05:40am</p>tag:spireairsafe.statuspage.io,2005:Incident/99554112022-05-10T03:00:00Z2022-06-30T15:55:55ZService Outage in Tracking Stream API<p><small>May <var data-var='date'>10</var>, <var data-var='time'>03:00</var> UTC</small><br><strong>Resolved</strong> - The Tracking Stream API was unstable. We are still looking for some explanations from aws. but in the meantime we restarted the API and everything seems to work fine now.<br /><br />Downtime ~3am to ~7am</p>tag:spireairsafe.statuspage.io,2005:Incident/99311922022-04-29T14:00:00Z2022-05-06T17:20:03ZPartial data outage for Target History API<p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>Resolved</strong> - Between April 29 at 14:00 UTC and May 2 at 05:00 UTC our Target History APIs did not offer target updates from Terrestrial data. Satellite target updates were published continuously during this outage. The Streaming API was unaffected.<br /><br />The Terrestrial data has been backfilled in the Target History API and is available for customer access.</p>tag:spireairsafe.statuspage.io,2005:Incident/98373812022-04-23T03:10:01Z2022-04-23T03:10:01ZData Outage in Tracking Stream and History API<p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>03:10</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>22:24</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.<br />The first indication of an issue is from 2022-04-23T20:33:27Z</p>